Agile Transformation Coach · Charlotte, NC · Available Globally

Driving Agile
Excellence
for Lasting Impact.

I help enterprise organizations transform Agile delivery, recover complex programs, and build teams that perform — backed by $100M+ in proven outcomes and credentials fewer than 1% of PMs worldwide hold.

Miss Cheri Blackwell is committed to empowering professionals and organizations through expert Agile coaching, strategic program delivery, and mentorship designed to foster growth and sustainable success. She has led $100M+ enterprise programs and scaled Agile across 2,000+ locations.

PMP® #4051267 SAFe SPC® CSP-SM® CSPO® ITIL® v4 AI Continuing Education OSHA 10 & 30 B.S. IT Management · WGU 15+ Yrs Enterprise Experience Air Force Veteran
$100M
Programs Led
15+
Years Experience
37%
Fewer Deployment Defects
2,000+
Locations Scaled
9
Active Certifications
Trusted By — Enterprise Experience
Bank of AmericaFinancial Services
ValvolineManufacturing · SAP S/4HANA
Ahold DelhaizeRetail · 2,000+ Locations
LPL FinancialBroker-Dealer · FinTech
Encore MarketingSaaS · Digital Products
City of HopeHealthcare · Philanthropy
Proven Results

Real Results From Real Programs

Executives buy outcomes, not credentials. Every number below is a verified enterprise result.

Flagship Result
$100M SAP Migration · 37% Fewer Defects

Led testing governance, change management, and hypercare for Valvoline's ECC to S/4HANA transformation across 3 phases and 9 rollouts. 1,000+ test cases, 120+ critical defects resolved, zero major post-go-live incidents.

PMP®SAFe SPC®ITIL®
Flagship Result
$25M GRC Automation · 60+ Hrs/Month Saved

Directed AI-driven governance workflow automation at Bank of America, eliminating 60+ hours of manual effort monthly and raising audit readiness 25%. Every AI output validated before deployment.

AI-EnabledPMP®ITIL®
Major Result
+48% Delivery Predictability

SAFe and Scrum enablement across 5+ cross-functional teams at Ahold Delhaize raised delivery predictability 48% and Agile maturity scores 25%.

SAFe SPC®CSP-SM®
Major Result
74% → 96% Compliance at Scale

Directed an enterprise retail transformation across 2,000+ locations and five brands, surpassing the 95% compliance target and improving system performance 22%.

PMP®SAFe SPC®CSP-SM®
Major Result
98% Milestones On Time · 99% Stability

Governed Go/No-Go decisions and led the go-live command center for five concurrent AML programs at Bank of America, across 7 lines of business.

SAFe SPC®PMP®ITIL®
Key Result
50% → 99% Data Conversion Accuracy

Led Master Data governance across customer, vendor, product, and financial domains on Valvoline's S/4HANA program, and directed a 179-hour Central Finance cutover.

PMP®ITIL®
🔑
SAFe SPC® is the rarest level of SAFe certification — it carries the authority to train and certify others. Cheri’s combination of PMP®, SAFe SPC®, and hands-on SAP S/4HANA delivery places her in fewer than 1% of project managers globally, bringing executive-level strategy and certified depth to every engagement.
What I Do

Agile Workshops to Boost Team Performance

Expert services focused on Agile transformation, leadership growth, and program success.

🎯
Agile Coaching

Guiding teams to embrace Agile methodologies for lasting success. Ceremonies, impediment removal, retrospectives, and continuous improvement.

📋
Program Delivery

Strategic planning and execution that ensures your most critical initiatives thrive — on time, within budget, and with measurable impact.

🧭
Career Mentorship

Personalized guidance to elevate professional paths. Whether you're a PM targeting director level or pivoting into consulting — walk the path Cheri has already walked.

🏛️
Corporate Workshops

Interactive, high-impact sessions designed to inspire teams and develop leaders. From Agile for Executives to AI for PMs — customized to your organization.

Client Testimonials

Empowering Growth Through Agile Leadership

★★★★★

"Working with Miss Cheri Blackwell's team accelerated our agile adoption and boosted team morale significantly."

MM
Marc Mattson
Senior Project Manager
★★★★★

"Miss Cheri's mentorship transformed our project delivery, fostering collaboration and driving measurable results."

JM
Jordan Michaels
Senior Program Manager
★★★★★

"The leadership and insight provided were instrumental in streamlining our processes and elevating team performance."

SB
Step Blackwell
CEO
★★★★★

"The coaching and strategic insights provided were instrumental in delivering our complex program smoothly and on time."

MJ
Monique Johnson
Director of Operations
Thought Leadership

Insights From the Enterprise Delivery Floor

Hard-won perspectives on Agile transformation, AI in the PMO, and what actually moves the needle in enterprise delivery.

🤖
AI & PMO
Why AI Is Replacing Manual PMO Reporting — And What to Do About It

At Bank of America, we eliminated 60+ hours of manual reporting per month with AI-driven automation. Here's exactly how, and what every PMO leader needs to do before their team is left behind.

Cheri Blackwell · 6 min read
⚡
Agile Transformation
5 Patterns That Kill Agile Transformations — And How to Spot Them Early

I've led Agile transformations at $50B+ organizations. The same five failure patterns show up every single time. Here's the diagnostic framework that helps executives catch them before they cost millions.

Cheri Blackwell · 8 min read
💰
ERP & Program Delivery
What $100M SAP Migrations Teach You About Enterprise Program Management

Governing a $100M SAP S/4HANA migration across 3 phases and 9 rollouts doesn't go the way the textbooks say. Here are the real lessons — on governance, defect management, and why hypercare makes or breaks an ERP go-live.

Cheri Blackwell · 7 min read
📈
SAFe & Scaling
How We Scaled Agile Across 2,000+ Retail Locations — The Honest Version

The case studies make it sound clean. It wasn't. Here's the real story of driving compliance from 74% to 96% across Ahold Delhaize's multi-brand retail footprint — what worked, what didn't, and what we'd do differently.

Cheri Blackwell · 9 min read
🎯
Career & Certification
PMP + SAFe SPC + AI Education: Why This Stack Is Worth Every Hour

Most PMs treat certifications as résumé checkboxes. I treat them as a business strategy. Here's why the combination of PMP, SAFe SPC, and ongoing AI education sets you apart from most PMs — and how to monetize it.

Cheri Blackwell · 5 min read
🏗️
PMO Design
Building a PMO From Scratch: The 90-Day Framework That Actually Works

Most PMO builds fail in the first 90 days because they start with tools instead of governance. Here's the exact framework I use to stand up PMO infrastructure that executives trust — and delivery teams actually use.

Cheri Blackwell · 7 min read

"I never stop learning because the people I serve deserve someone who never stops growing. Every certification, every program, every late night studying — it's all in service of showing up better for the teams and organizations that trust me with their most complex challenges."

— Cheri Blackwell · Enterprise Delivery Strategist · Charlotte, NC
Free Resource

The PMO Health Check:
Is Your Delivery Engine Built to Scale?

A free self-assessment guide for PMO leaders, program managers, and Agile transformation leads. Download it and benchmark your delivery maturity in under 10 minutes.

  • 12 diagnostic questions across governance, velocity, and risk
  • Scoring rubric with four maturity levels (Reactive → Emerging → Predictive → Adaptive)
  • Cheri's top 3 recommended actions for each maturity stage, plus a 30-day action plan
  • Backed by $100M+ in enterprise program delivery
  • Instant PDF download — no fluff, no filler
Get the Free Guide
Instant download · No spam · Unsubscribe anytime
🔒 Your info is safe. We never sell or share your data. By downloading, you agree to receive occasional emails from Cheri; unsubscribe anytime.
✅
Your Guide Is Ready

Download your PMO Health Check below. We've also emailed you a confirmation link. Please click it so you receive Cheri's follow-up tips.

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Services & Offers

Transformation.
Training. Results.

Seven levels of engagement — from single assessments to flagship transformations. Cert-backed, outcome-priced, enterprise-proven.

Consulting Offer Ladder

Seven Levels of Engagement

Whatever you need — a rapid diagnostic, a full transformation, or something in between — there's an engagement designed for exactly that moment.

L1
Entry
🥇 Entry Point
Executive Delivery Assessment
PMP®SAFe SPC®

PMO audit, Agile maturity review, and a delivery risk roadmap in 2–3 weeks. Diagnose delivery pain, timeline slippage, and leadership friction — and leave with a prioritized roadmap you can act on immediately.

CTOsVPs DeliveryPMO Directors
See what’s included

When delivery feels off, with missed dates, unclear priorities, or a transformation that isn’t sticking, the first step isn’t more process. It’s an honest diagnosis. In two to three weeks I review how work actually moves through your organization and hand you a short, ranked list of what to fix first and why.

What I review

  • PMO health: governance, intake, prioritization, reporting, and tooling
  • Agile maturity: team practices, cadence, roles, and how Agile is working at scale (including SAFe, if you use it)
  • Delivery risk: schedule, dependency, resource, and vendor risks across your active programs
  • Reporting: whether leadership is getting the information it needs to make decisions

How it runs

  1. Week 1, discovery: kickoff, document and tool review, and stakeholder interviews across leadership and delivery teams.
  2. Week 2, analysis: findings scored by impact and effort, and the roadmap drafted.
  3. Week 3, readout: an executive briefing with your leadership team, plus the written report.

What you receive

  • An executive summary of findings, ranked by impact
  • A maturity scorecard across PMO, Agile, and delivery practices
  • A delivery risk register for your current programs
  • A 30-60-90 day roadmap with quick wins and longer-term fixes
  • A live readout session with Q&A for your leadership team

Ideal for: leaders facing missed releases or stalled transformations, new CIOs and delivery heads who want a baseline, organizations preparing for SAFe or a PMO rebuild, and PE sponsors checking delivery health after an acquisition.

Scope and fee are confirmed after a free 30-minute discovery call, based on the size of your organization and the number of programs in scope.

Book a free discovery call →

L2
Core
🥇 Core Engagement
Agile & Delivery Transformation
SAFe SPC®CSP-SM®PMP®

Flagship 3–6 month engagement pairing SAFe implementation, PI planning facilitation, AI-enabled reporting, PMO governance rebuild, and team velocity optimization with hands-on team coaching.

Mid-marketEnterprise tech orgs
See what’s included

Transformations stall when the framework changes but the day-to-day habits don’t. This engagement works on both at once: the structure, governance, and reporting that leadership needs, and the team-level coaching that makes new ways of working stick.

Transformation track

  • SAFe implementation: roles, cadences, and an operating model fitted to your organization rather than copied from a diagram
  • PI planning: preparation, facilitation, and follow-through so planning events produce commitments your teams can keep
  • AI-enabled reporting: status, risk, and delivery reporting that is automated where it makes sense and still reviewed by people
  • PMO governance rebuild: intake, prioritization, stage gates, and change control that speed delivery up instead of slowing it down
  • Team velocity optimization: finding and removing what is actually holding throughput back

Coaching track

  • Hands-on coaching for teams, Scrum Masters, and product owners
  • Ceremonies that work: planning, stand-ups, reviews, and retrospectives
  • Active impediment removal, escalating and resolving blockers with leadership
  • A continuous improvement rhythm your teams own after the engagement ends

How it runs

  1. Assess: understand current maturity, pain points, and constraints
  2. Design: a transformation and coaching plan with clear goals and checkpoints
  3. Embed: work alongside your teams and leaders to put it into practice
  4. Sustain: build internal capability and hand over a model your people can run

Ideal for: mid-market and enterprise technology organizations starting, scaling, or repairing an Agile transformation, and leaders who need delivery to become more predictable.

Scope and fee are confirmed after a free 30-minute discovery call.

Book a free discovery call →

L3
Training
🥇 Corporate Training
Corporate Workshops
SAFe SPC®

AI for PMs, ITIL v4, Agile for Executives, SAFe overviews, and leadership development — customized corporate sessions built around your team’s real work.

HR/L&DPMO leads
See what’s included

Customized in-person or virtual workshops built around your team’s real work, not a generic slide deck. Each session is tailored to your organization’s goals, maturity, and tools, and combines instruction with hands-on exercises using your own projects and workflows, so your team leaves with practical tools to apply right away.

Popular sessions

  • Agile for Executives: what Agile changes for leaders, including governance, funding, metrics, and how to support teams without micromanaging them
  • AI for Project Managers: using AI for status reports, risk logs, planning, and meeting follow-up, with practical guidance on verifying AI output
  • SAFe overviews: roles, cadences, and PI planning explained for teams and leaders preparing for, or already working in, SAFe
  • ITIL v4 workshops: service management practices, change and incident handling, and how ITIL fits alongside Agile delivery
  • Leadership development: decision-making, stakeholder management, and coaching skills for delivery leaders

How it works

  1. Discovery: a short conversation about your goals, audience, and challenges
  2. Customization: content and exercises built around your real projects and workflows
  3. Delivery: in-person or virtual, from a focused half-day session to a multi-session program
  4. Follow-up: practical resources your team can keep using afterward

Ideal for: HR and L&D teams, PMO leaders, executive teams, and delivery organizations preparing for a change in how they work.

Format, length, and fee are confirmed after a free 30-minute discovery call.

Book a free discovery call →

L4
Education
🥈 Education
PMP · CSM Prep Coaching
PMP®CSP-SM®

Cohort model (6–10 students) or 1:1 prep over 4–8 weeks. Study guides, mock exams, and live sessions led by a practitioner who has earned these credentials and applied them across enterprise programs.

Aspiring PMsCertification candidates
See what’s included

Certification prep led by a practitioner who has earned these credentials and applied them across enterprise programs, so the exam makes sense in the context of real delivery work.

PMP prep

  • A study plan built around your calendar, week by week
  • Help writing and reviewing your PMP application
  • Live sessions on the three exam domains: People, Process, and Business Environment
  • Full-length mock exams with a review of every miss
  • Study guides, and coaching on the situational questions that trip most candidates

CSM / Scrum Master prep

  • The Scrum framework: roles, events, and artifacts
  • The Scrum Master as coach, facilitator, and impediment remover
  • Scenario-based practice questions and review

Choose your format

  • Cohort: 6–10 students, live weekly sessions, shared practice and accountability
  • 1:1: private sessions at your pace, focused on your weak areas

Programs run 4–8 weeks depending on your starting point and exam date.

Ideal for: aspiring project managers, certification candidates, people moving into PM or Scrum Master roles, and employers sponsoring their teams.

Email an inquiry →

L5
Fractional
🥇 Premium Advisory
Fractional Head of Delivery
PMP®SAFe SPC®ITIL®

A senior delivery executive in the seat one to two days a week, accountable for the portfolio, with time, scope, and term shaped around your needs. Three-month minimum engagement.

CTOsCIOsFoundersPE Sponsors
See what’s included

Some teams need a delivery executive before they’re ready to hire one. Releases are slipping, priorities compete, a transformation has stalled, or the last leader just left. I step in as your Head of Delivery, accountable for the portfolio, for as long and as much as the work calls for.

Built around your needs

No two engagements look the same. We set the shape together on a discovery call:

  • Time: one day a week for oversight and coaching, up to two or more days for hands-on leadership. It can scale up or down as things change.
  • Scope: the full portfolio, one critical program, a PMO build, or an Agile transformation in flight.
  • Term: three months to stabilize, six months to transform, or ongoing until your permanent hire is in place, then a clean handover.
  • Focus: governance and reporting, delivery cadence, vendor and stakeholder management, team coaching, or all of it.

What you can expect

  • A delivery health assessment in the first two weeks, with a 90-day plan
  • Executive reporting leadership actually reads
  • A predictable release cadence and clear priorities
  • Coaching for your PMs, Scrum Masters, and delivery leads
  • Hiring support and a structured handover when you bring on a full-time leader

Ideal for

  • Scale-ups outgrowing founder-led delivery
  • PE-backed companies with a value-creation plan to protect
  • Organizations between full-time hires that need senior oversight now
  • Leaders mid-transformation who need an experienced hand on the wheel

Scope, time, and fee are confirmed after a free 30-minute discovery call.

Book a free discovery call →

L6
Digital
🥈 Digital Products
Digital Products & Templates
All Certs

PMO dashboards, Agile templates, AI prompt packs, and specialty toolkits. Ready-to-use resources your team can deploy immediately.

Project managersPMO teams
See what’s included

Ready-to-use toolkits your team can deploy immediately, built from real enterprise programs.

  • PMO Dashboard Template Pack: thirteen PMBOK-aligned templates, including executive dashboards, KPI and budget trackers, risk and issue logs, RACI matrices, stakeholder registers, and a project management plan, plus Jira and Power BI setup guidance
  • AI Prompt Pack for PMs: structured prompts for status reports, risk logs, sprint summaries, meeting notes, and retrospectives, with guidance on verifying AI output
  • Specialty Toolkits: a Product Owner playbook, a Construction PM toolkit with OSHA-aligned safety plans, and an ITIL process toolkit

Ideal for: project managers, PMO teams, Product Owners, and consultants who want to stop building trackers from scratch.

Browse the Shop →

L7
Speaking
🥇 Speaking
Keynote Speaking
SAFe SPC®

Keynotes and breakouts on scaling Agile without losing the plot, AI in the delivery organization, and governance that speeds teams up, customized to your audience and timing.

ConferencesSummitsInternal Events
See what’s included

Keynotes and breakout sessions for delivery, PMO, and technology audiences, customized to your event’s theme, audience, and timing.

Signature topics

  • Scaling Agile without losing the plot: what holds up and what breaks when Agile moves from one team to an enterprise
  • AI in the delivery organization: where AI genuinely helps project and program teams, and where human judgment still has to stay in the loop
  • Governance that speeds teams up: designing oversight that protects the business without slowing delivery

Where Cheri speaks

  • PMI chapters and professional associations
  • Enterprise L&D and leadership events
  • SAFe and Agile summits
  • Women in tech conferences
  • Internal company events and offsites

Formats include keynotes, breakout sessions, and workshop-style sessions, in person or virtual.

Speaking inquiry →  ·  See speaking topics →

Digital Products

Tools Built From Real Enterprise Delivery

📊
PMO Dashboard Template Pack

A complete PMBOK-aligned toolkit covering every stage of project delivery — Jira dashboards, Power BI templates, status report layouts, and KPI trackers, plus executive dashboards, budget trackers, risk registers, RACI matrices, stakeholder registers, and a master project management plan. 13 ready-to-deploy templates built for enterprise PMO teams.

🤖
AI Prompt Pack for PMs

A ready-to-use library of AI prompts built for project managers, PMO leads, and Scrum Masters, covering the work that eats your week: executive status reports, risk and issue logs, sprint summaries, meeting notes and action items, and retrospectives. Every prompt is structured with a role, context, inputs, and a defined output format, so you paste in your own project data and get consistent, executive-ready results instead of generic AI text. Works with ChatGPT, Claude, Microsoft Copilot, and Gemini. Includes guidance on what to keep out of a prompt and how to verify AI output before it reaches stakeholders, so the time you save doesn’t cost you credibility.

📦
Specialty Toolkits

Role- and industry-specific toolkits: a Product Owner playbook (backlog management guide, story mapping templates, acceptance criteria toolkit), a Construction PM toolkit (templates, checklists, risk registers, and OSHA-aligned safety plans), and an ITIL process toolkit (incident log, change request forms, and governance docs for finance, healthcare, and government).

Certification Training

I Help Others Get Certified

Every course below is taught privately, in-house for your team — not as a public open-enrollment class. See how private classes work →

🎯
Leading SAFe

Official 2-day foundational course for leaders and change agents. The entry point to the SAFe framework — attendees earn the SAFe Agilist (SA) certification.

Private Class OnlyOfficial SAFe CourseYou Certify ParticipantsFoundational
📦
SAFe POPM

Official 2-day course for Product Owners and Product Managers working within SAFe — backlog refinement, PI planning, and value stream alignment.

Private Class OnlyOfficial SAFe CourseYou Certify ParticipantsPO/PM Track
🏃
SAFe SSM

Official 2-day course for Scrum Masters operating inside an Agile Release Train — team facilitation, Iteration execution, and SAFe ceremonies.

Private Class OnlyOfficial SAFe CourseYou Certify ParticipantsScrum Master Track
⚡
SAFe SASM

Official 2-day advanced course for experienced Scrum Masters — coaching across teams, Kanban and DevOps integration, and scaling Scrum Master practice at the ART level.

Private Class OnlyOfficial SAFe CourseYou Certify ParticipantsAdvanced Track
👥
SAFe for Teams

Official 2-day course preparing intact teams to work within SAFe — Agile teamwork, PI planning readiness, and Iteration execution as a unit.

Private Class OnlyOfficial SAFe CourseYou Certify ParticipantsTeam Training
🎖️
SAFe Micro-Credentials

Short-form, focused SAFe credentials for specific practices — a lower-commitment path to certification without a full multi-day course.

Private Class OnlyShort-FormLow Commitment
Start Here

Let's Start With a Delivery Assessment

Begin with a free 30-minute discovery call, followed by a flat-fee assessment that gives your team a clear delivery roadmap. No pitch — just diagnosis.

Speaking

Straight talk on enterprise delivery, AI, and leading change.

When I speak, I bring the room real programs, not theory. As a SAFe Program Consultant and PMP with more than 15 years of enterprise delivery behind me, I have led a $100M SAP S/4HANA migration, scaled Agile across 2,000+ retail locations, and delivered AI-driven automation at a top U.S. bank.

My talks are candid, practical, and built on what actually moved the needle — including what failed along the way. I share the stories executives rarely tell, then leave audiences with frameworks they can put to work on Monday morning.

Whether the audience is a PMI chapter, an Agile summit, a corporate leadership offsite, or a women-in-tech conference, every keynote and breakout is tailored to the room’s goals and timing.

Topics I cover
  • Enterprise delivery and the future of project management
  • Agile transformation and organizational change
  • Leveraging credentials, skills, and strategic career positioning
  • Inspiring teams and leading without authority
  • Pivoting, reinvention, and building on your own terms
Miss Cheri Blackwell, keynote speaker and enterprise delivery strategist
Speaking Proof Points

Numbers That Stop a Room

$100M
SAP S/4HANA Migration
Valvoline · 3 phases · 9 rollouts · 120+ critical defects resolved
$25M
GRC AI Automation
Bank of America · 60+ hrs/month saved
2,000+
Retail Locations Scaled
Ahold Delhaize · 74% → 96% compliance
+48%
Delivery Predictability
Ahold Delhaize · SAFe & Scrum enablement
99%
Post-Launch Stability
Bank of America · 5 concurrent AML programs
−37%
Deployment Defects
Valvoline · SAP S/4HANA, zero major incidents
Book Cheri

Ready to Book a Keynote or Breakout?

PMI chapters, enterprise L&D, SAFe summits, and women in tech conferences. All topics are customizable to your audience and timing.

Miss Cheri Blackwell
Biography

Agile Transformation
Coach &
Enterprise Strategist.

Miss Cheri Blackwell is an Agile Transformation Coach and Enterprise Delivery Strategist with 15+ years of experience leading complex programs across Fortune 500 organizations. She brings deep expertise in enterprise program management and mentorship, committed to empowering professionals and organizations through expert Agile coaching, strategic program delivery, and sustainable success.

Cheri holds the SAFe Program Consultant (SPC) certification — the rarest level in the SAFe framework, granting her the authority to train and certify other practitioners. Combined with her PMP®, CSP-SM®, CSPO®, ITIL® v4, Asana, and OSHA 10 & 30 certifications, continuing AI education through PMI, and hands-on use of ChatGPT, Claude, Microsoft Copilot, and Gemini in delivery, she operates at the intersection of Agile delivery, artificial intelligence, and enterprise governance.

Based in Charlotte, NC, and an Air Force veteran, she is Founder & Principal Consultant of Vanguard Consulting Partners and works with organizations globally as a consultant, coach, corporate trainer, and keynote speaker.

Charlotte, NC Available Globally PMP® #4051267 SAFe SPC® Air Force Veteran B.S. IT Management · WGU
$100M+
Enterprise Programs DirectedSAP S/4HANA · GRC Automation · Agile Transformations
37%
Fewer Deployment DefectsValvoline SAP S/4HANA · 120+ critical defects resolved
2,000+
Retail Locations ScaledAhold Delhaize · 74% → 96% compliance nationwide
15+
Years Enterprise ExperienceFinancial Services · Retail · Healthcare · Manufacturing
<1%
Global PM Credential RankPMP® + SAFe SPC® combined
Career History

Enterprise Track Record

Real programs. Real clients. Every engagement left measurable results executives can cite.

Vanguard Consulting Partners
Founder & Principal Consultant · Enterprise Delivery & SAFe Training

Founded and leads an enterprise delivery and SAFe certification training firm, owning strategy, service design, and delivery standards across 3 client organizations. Delivered 3 private SAFe cohorts that trained 20+ professionals using each client's own workflows, and built a tiered portfolio spanning fractional delivery leadership, AI and enterprise governance advisory, corporate training days, and PMO health checks.

3 Client Organizations3 Private SAFe Cohorts20+ Professionals Trained
City of Hope
Senior Project Manager · Office of Philanthropy

Built the PMO governance model for a 4-initiative technology portfolio spanning CRM, eCommerce modernization, and vendor platform optimization, authoring 6 SOPs adopted across 20+ active projects. Set direction for a 3-phase Salesforce-native CRM implementation that migrated 250K donor and gift records at 99% data accuracy, and led the platform selection projected to save $198K annually.

4-Initiative Portfolio250K Records · 99% Accuracy$198K Projected Annual SavingsHealthcare IT
LPL Financial
IT Project Manager / Product Owner · Back Office Process Management

Led documentation, refinement, and validation of back-office workflows across a 68-application portfolio during an M&A-driven migration. Governed data integrity across 40+ technology and business stakeholders, owned a 150+ item product backlog across 4 concurrent workstreams, and supported a transition affecting 12,000+ accounts — reducing post-migration defects by 20% and improving sprint commitment accuracy from 70% to 92%.

68 Applications12,000+ Accounts−20% Post-Migration DefectsFINRA/SEC Compliant
Bank of America
IT Program Manager / Senior Delivery Lead · Risk & Financial Technology

Directed release governance and Go/No-Go decisions across 5 concurrent AML compliance programs with $2–3M annual budgets, leading the go-live command center and executive communications across 7 lines of business — from Global Banking & Markets to Private Bank.

5 AML Programs98% On-Time Milestones99% Post-Launch Stability+18% Sprint Velocity
Valvoline
IT Program Manager / Testing Lead · SAP S/4HANA Transformation

Governed Central Finance, Master Data, and testing workstreams for a $100M ECC to S/4HANA transformation across 3 phases and 9 rollouts. Owned the SOX/ITGC-compliant test strategy from unit testing through UAT and hypercare — 1,000+ test cases, 120+ critical defects resolved, a 179-hour Central Finance cutover, and master data conversion accuracy raised from 50% to 99%. Led a team of up to 15, coordinating SAP delivery partners and system integrators across global time zones.

$100M · 9 Rollouts37% Fewer Deployment Defects99% Post-Launch StabilityZero Major Incidents
Ahold Delhaize
Senior Project Manager / Scrum Master · Enterprise Retail Transformation

Directed an enterprise retail transformation across 2,000+ locations and five brands, raising compliance from 74% to 96% to surpass the 95% target. Designed the enterprise change management process and led SAFe and Scrum enablement across 5+ cross-functional teams.

74% → 96% Compliance2,000+ Locations+48% Delivery Predictability98% Release Success
Bank of America
IT Project Manager IV · Governance, Risk & Compliance (AI & Automation)

Directed a $25M compliance and governance automation portfolio, coordinating vendor and internal teams to deploy AI-driven workflows that eliminated 60+ hours a month of manual effort and raised audit readiness 25%. Every AI output was validated to 100% functional reliability before deployment, with analysts kept in the review loop on regulatory decisions. Also governed the SAP S/4HANA integration and legacy decommissioning workstream for compliance data.

$25M Portfolio60+ Hrs/Month Saved+25% Audit ReadinessSAP S/4HANA Integration
Encore Marketing
Project Manager / Scrum Master · SaaS Product Delivery

Led Agile SaaS product development and cloud-native platform launches, partnering with Product Owners on backlog prioritization and release planning. Drove a 42% increase in user engagement and a 25% velocity gain across hybrid teams serving 3 product brands.

+42% User Engagement+25% Velocity+20% Release Frequency
Certification Arsenal

The Credential Empire

Each credential represents a deliberate investment in depth, not breadth — earned in pursuit of serving clients at the highest possible level.

Active ✅🥇 Gold · Rarest
SAFe SPC®

SAFe Program Consultant — the only level that can train and certify others. Fewer than 1% of practitioners globally hold this credential.

Active ✅🥇 Gold
PMP® #4051267

Project Management Professional — the global gold standard. Recognized across every industry and sector worldwide.

OngoingContinuing Education
AI Education · PMI

GenAI · Prompt Engineering · Data Landscape · Infrastructure · Value Stream. Ongoing study at the intersection of AI and enterprise delivery.

Active ✅🥇 Gold
CSP-SM®

Certified Scrum Professional Scrum Master — advanced practitioner and coach. Coaches Scrum Masters and fixes broken Agile teams.

Active ✅🥈 Silver
CSPO®

Certified Scrum Product Owner — leads backlogs, product strategy, and stakeholder alignment.

Active ✅🥈 Silver
ITIL® v4 Foundation

IT Service Management — essential in finance, healthcare, and government. Combines powerfully with Agile delivery and AI integration work.

Active ✅🥉 Bronze · Specialty
Asana Administration & Workflow Specialist

Platform administration and workflow design — used to stand up PMO tracking, intake, and executive reporting cadences at enterprise scale.

Active ✅🥉 Bronze · Specialty
OSHA 10 & 30

Workplace safety management for construction and general industry — both levels. Rare combination with IT PM and Civil Engineering background.

Active ✅🥉 Bronze · Foundation
B.S. IT Management

Western Governors University. A strong enterprise IT foundation underpinning every certification and engagement.

Technical Depth

SAP, AI & Delivery Toolkit

Hands-on command of the platforms behind enterprise transformation — not just the governance around them.

SAP & ERP
S/4HANA Transformation

ECC to S/4HANA · Central Finance · SLT replication · Master Data Governance · SAP Signavio · SAP Cloud ALM · HP ALM · SAP Activate · RISE with SAP. Testing and delivery coverage across finance (GL, AP/AR, Treasury, Controlling, Group Reporting), supply chain (EWM, TM), and order-to-bill and procure-to-pay.

AI-Enabled Delivery
AI in the Delivery Workflow

ChatGPT · Claude · Microsoft Copilot · Cursor · GitHub Copilot · Gemini. AI-driven governance automation with every output validated before deployment and analysts kept in the loop on regulatory decisions.

Governance & Reporting
Portfolio, Risk & Compliance

ServiceNow PPM · Jira · Azure DevOps · Confluence · Power BI · SQL · Python. SOX, ITGC, BSA/AML, NIST, HIPAA, and ISO 22301 aligned delivery with executive dashboards and full audit traceability.

Ready to Work Together?

Whether you need an Agile transformation, a keynote speaker, or a certification coach — let's find the right fit for your goals.

Shop & Programs

Invest in Your Growth

Templates, courses, and coaching programs built from 15+ years of enterprise delivery. Practitioner-made. Immediately deployable.

The Process

How We Work Together

Every engagement starts with diagnosis, not a pitch. Here's what working with Cheri actually looks like.

01
🔍
Step One
Diagnose

We start with a free 30-minute discovery call — no pitch, just diagnosis. I ask the questions most consultants don't. Where are the real delivery bottlenecks? What's the actual Agile maturity? What's broken in the PMO? You leave the call with clarity, whether we work together or not.

02
📐
Step Two
Design

Based on the diagnostic, I build a tailored engagement plan — the right service level, scope, timeline, and success metrics for your situation. Whether that's a flat-fee assessment, a transformation engagement, or a training event, every plan is built around your outcomes, not a template.

03
🚀
Step Three
Deliver

Execution is where the numbers happen. Governance frameworks built. Teams coached. Defects reduced. Velocity improved. Compliance achieved. Every engagement is tracked against the outcomes we agreed on in Step 2 — because results are the only metric that matters.

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Consulting
Executive Delivery Assessment

PMO audit, Agile maturity review, and a prioritized delivery risk roadmap in 2–3 weeks, delivered to your leadership team. A clear-eyed look at how your organization actually delivers.

See what’s included

When delivery feels off, with missed dates, unclear priorities, or a transformation that isn’t sticking, the first step isn’t more process. It’s an honest diagnosis. In two to three weeks I review how work actually moves through your organization and hand you a short, ranked list of what to fix first and why.

What I review

  • PMO health: governance, intake, prioritization, reporting, and tooling
  • Agile maturity: team practices, cadence, roles, and how Agile is working at scale (including SAFe, if you use it)
  • Delivery risk: schedule, dependency, resource, and vendor risks across your active programs
  • Reporting: whether leadership is getting the information it needs to make decisions

How it runs

  1. Week 1, discovery: kickoff, document and tool review, and stakeholder interviews across leadership and delivery teams.
  2. Week 2, analysis: findings scored by impact and effort, and the roadmap drafted.
  3. Week 3, readout: an executive briefing with your leadership team, plus the written report.

What you receive

  • An executive summary of findings, ranked by impact
  • A maturity scorecard across PMO, Agile, and delivery practices
  • A delivery risk register for your current programs
  • A 30-60-90 day roadmap with quick wins and longer-term fixes
  • A live readout session with Q&A for your leadership team

Ideal for: leaders facing missed releases or stalled transformations, new CIOs and delivery heads who want a baseline, organizations preparing for SAFe or a PMO rebuild, and PE sponsors checking delivery health after an acquisition.

Scope and fee are confirmed after a free 30-minute discovery call, based on the size of your organization and the number of programs in scope.

Book a free discovery call →

🏗️
Consulting
Agile Transformation & Coaching

A 3–6 month flagship engagement that pairs enterprise Agile transformation with hands-on team coaching: SAFe, PI planning, AI-enabled reporting, and PMO governance, tailored to your organization’s maturity and goals.

See what’s included

Transformations stall when the framework changes but the day-to-day habits don’t. This engagement works on both at once: the structure, governance, and reporting that leadership needs, and the team-level coaching that makes new ways of working stick.

Transformation track

  • SAFe implementation: roles, cadences, and an operating model fitted to your organization rather than copied from a diagram
  • PI planning: preparation, facilitation, and follow-through so planning events produce commitments your teams can keep
  • AI-enabled reporting: status, risk, and delivery reporting that is automated where it makes sense and still reviewed by people
  • PMO governance rebuild: intake, prioritization, stage gates, and change control that speed delivery up instead of slowing it down
  • Team velocity optimization: finding and removing what is actually holding throughput back

Coaching track

  • Hands-on coaching for teams, Scrum Masters, and product owners
  • Ceremonies that work: planning, stand-ups, reviews, and retrospectives
  • Active impediment removal, escalating and resolving blockers with leadership
  • A continuous improvement rhythm your teams own after the engagement ends

How it runs

  1. Assess: understand current maturity, pain points, and constraints
  2. Design: a transformation and coaching plan with clear goals and checkpoints
  3. Embed: work alongside your teams and leaders to put it into practice
  4. Sustain: build internal capability and hand over a model your people can run

Ideal for: mid-market and enterprise technology organizations starting, scaling, or repairing an Agile transformation, and leaders who need delivery to become more predictable.

Scope and fee are confirmed after a free 30-minute discovery call.

Book a free discovery call →

🏢
Consulting
Fractional Head of Delivery

Senior delivery leadership without a full-time hire. One to two days a week to start, with scope, time, and term shaped around what your organization needs right now.

See what’s included

Some teams need a delivery executive before they’re ready to hire one. Releases are slipping, priorities compete, a transformation has stalled, or the last leader just left. I step in as your Head of Delivery, accountable for the portfolio, for as long and as much as the work calls for.

Built around your needs

No two engagements look the same. We set the shape together on a discovery call:

  • Time: one day a week for oversight and coaching, up to two or more days for hands-on leadership. It can scale up or down as things change.
  • Scope: the full portfolio, one critical program, a PMO build, or an Agile transformation in flight.
  • Term: three months to stabilize, six months to transform, or ongoing until your permanent hire is in place, then a clean handover.
  • Focus: governance and reporting, delivery cadence, vendor and stakeholder management, team coaching, or all of it.

What you can expect

  • A delivery health assessment in the first two weeks, with a 90-day plan
  • Executive reporting leadership actually reads
  • A predictable release cadence and clear priorities
  • Coaching for your PMs, Scrum Masters, and delivery leads
  • Hiring support and a structured handover when you bring on a full-time leader

Ideal for

  • Scale-ups outgrowing founder-led delivery
  • PE-backed companies with a value-creation plan to protect
  • Organizations between full-time hires that need senior oversight now
  • Leaders mid-transformation who need an experienced hand on the wheel

Scope, time, and fee are confirmed after a free 30-minute discovery call.

Book a free discovery call →

📊
Templates
PMO Dashboard Template Pack

Thirteen ready-to-use PMO templates: dashboards, KPI trackers, risk and budget logs, and more. Built from real enterprise programs, so your PMO looks established on day one.

See what’s included

Most PMOs lose their first month to building trackers instead of running the work. This pack skips that step. It holds the same structure I’ve used to report on large enterprise programs, cleaned up so you can drop in your projects and present to leadership the same week.

What’s inside

  • Executive portfolio dashboard: status, health, milestones, and budget on one page
  • KPI tracker: schedule and cost performance, throughput, on-time delivery
  • Budget tracker with forecast vs. actual
  • Risk register and issue log with owners, ratings, and due dates
  • RACI matrix and stakeholder register
  • Project management plan template
  • Jira dashboard setup guide and Power BI report template for teams that report from those tools

Who it’s for: PMO leads standing up or rebuilding a PMO, program managers who report to executives, and consultants who need a professional reporting kit for a new client.

Format: aligned to PMBOK, editable, and reusable across projects, with setup guides for Jira and Power BI.

🏆
Coaching
PMP Exam Prep Coaching

Pass the PMP with a coach who holds it and has managed $100M programs. Study plan, mock exams, live sessions, and application help, in a small cohort or 1:1.

See what’s included

The PMP isn’t hard because the material is hard. It’s hard because the exam tests judgment, and most study plans don’t fit around a full-time job. I coach you the way I’d run a project: a clear plan, weekly checkpoints, and practice under real exam conditions until you’re scoring where you need to be.

What you get

  • A study plan built around your actual calendar, week by week
  • Help writing and reviewing your PMP application
  • Live sessions on the three exam domains: People, Process, and Business Environment
  • Full-length mock exams with a review of every miss
  • Study guides, and coaching on the situational questions that trip most candidates

Choose your format

  • Group cohort: 6–10 people, live weekly sessions, shared practice and accountability.
  • 1:1: private sessions, a custom pace, and focused work on your weak domains.

Programs run 4–8 weeks depending on your starting point and exam date.

Who it’s for: project managers and coordinators ready to certify, people moving into PM from another role, and employers sponsoring their team.

🧭
Coaching
Career Elevation Coaching

1:1 coaching for PMs and Agile professionals aiming for director, VP, or consulting roles, from someone who went from executive assistant to SAFe SPC and enterprise delivery leader.

See what’s included

Getting the next title is rarely about more certifications. It’s about positioning: telling the story of your work so a hiring panel sees a leader, not a task manager. I went from executive assistant to SAFe SPC and enterprise delivery leader, and I coach you through the same moves.

Over 6–8 weeks, we cover

  • Positioning: your target role, your story, and the proof points that back it up
  • Resume rewrite: duties turned into measurable results
  • LinkedIn: headline, About section, and featured work that recruiters find
  • Interview prep: STAR stories, leadership questions, and mock interviews with feedback
  • Negotiation: salary or rate research and counteroffer scripts
  • 90-day plan for the new role, so you start strong

Who it’s for: senior PMs, Scrum Masters, and Agile leads targeting director or VP roles, and practitioners moving into fractional or independent consulting.

Format: weekly 1:1 sessions plus async review of your documents between calls.

🏛️
Training & Workshops
Corporate Workshops

Customized in-person or virtual workshops built around your team’s real work: Agile for Executives, AI for Project Managers, SAFe overviews, and leadership development.

See what’s included

Customized in-person or virtual workshops built around your team’s real work, not a generic slide deck. Each session is tailored to your organization’s goals, maturity, and tools, and combines instruction with hands-on exercises using your own projects and workflows, so your team leaves with practical tools to apply right away.

Popular sessions

  • Agile for Executives: what Agile changes for leaders, including governance, funding, metrics, and how to support teams without micromanaging them
  • AI for Project Managers: using AI for status reports, risk logs, planning, and meeting follow-up, with practical guidance on verifying AI output
  • SAFe overviews: roles, cadences, and PI planning explained for teams and leaders preparing for, or already working in, SAFe
  • ITIL v4 workshops: service management practices, change and incident handling, and how ITIL fits alongside Agile delivery
  • Leadership development: decision-making, stakeholder management, and coaching skills for delivery leaders

How it works

  1. Discovery: a short conversation about your goals, audience, and challenges
  2. Customization: content and exercises built around your real projects and workflows
  3. Delivery: in-person or virtual, from a focused half-day session to a multi-session program
  4. Follow-up: practical resources your team can keep using afterward

Ideal for: HR and L&D teams, PMO leaders, executive teams, and delivery organizations preparing for a change in how they work.

Format, length, and fee are confirmed after a free 30-minute discovery call.

Book a free discovery call →

🤖
Templates
AI Prompt Pack for PMs

A ready-to-use library of AI prompts for project managers, PMO leads, and Scrum Masters: status reports, risk logs, sprint summaries, meeting notes, and retrospectives.

See what’s included

A ready-to-use library of AI prompts built for the work that eats a project manager’s week. Every prompt is structured with a role, context, inputs, and a defined output format, so you paste in your own project data and get consistent, executive-ready results instead of generic AI text.

What’s inside

  • Status reports: executive summaries and stakeholder updates from your raw project notes
  • Risk and issue logs: identifying, rating, and writing up risks with owners and mitigations
  • Sprint summaries: clear recaps of what shipped, what slipped, and why
  • Meeting notes: decisions, action items, and owners pulled from messy notes or transcripts
  • Retrospectives: themes, patterns, and improvement actions from team feedback

Built to be used safely

  • Guidance on what to keep out of a prompt, including confidential and client data
  • A simple way to verify AI output before it reaches stakeholders
  • Prompts you can adapt to your own templates and terminology

Works with: ChatGPT, Claude, Microsoft Copilot, and Gemini.

Who it’s for: project managers, PMO leads, and Scrum Masters who want to cut reporting time without cutting quality.

Not Sure Where to Start?

Book a free 30-minute discovery call. Cheri will help you identify the right program for your goals — no pressure, just clarity.

Get In Touch

Agile Coaching &
Strategic Program
Delivery

Reach out to Miss Cheri Blackwell for personalized support. Whether you're an organization ready to transform, or a professional ready to elevate — let's talk.

📍
Location
Charlotte, NC · Available Globally
🎤
Speaking Inquiries
⏱️
Response Time
Within 24–48 business hours
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